Gulf Air contacts in Kenya | Phone and office in Nairobi

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Gulf Air in Kenya

Gulf Air Kenya contacts

Location
Applewood Adams, 8th Floor, Suite 812, Ngong Road, Nairobi, Kenya
Hours
Monday - Friday, 9:00 AM - 5:00 PM (closed on Saturdays and Sundays)
Phone
WhatsApp
Email


Gulf Air is state-owned by  the Kingdom of Bahrain. They officially launched direct flights connecting Bahrain (BAH) and Nairobi (NBO) on June 2, 2025. This marked the airline's return to the Kenyan market after a 13-year absence.

As of April 2025, Gulf Air appointed AVIAREPS a their official General Sales Agent (GSA) , handling ticket sales, reservations, and customer support. 

AVIAREPS also serves other airlines including Airlink, Air Tanzania and Condor.

Schedules and fares are subject to change. Confirm live details with Gulf Air or an authorised agent before booking.


Flight Schedule & Route Overview from Nairobi

Gulf Air operates a regular 5-times-per-week direct schedule between Nairobi and Bahrain International Airport:

  • Flights depart Nairobi on Mondays, Wednesdays, Sundays, and twice on Fridays. The non-stop flight takes approximately 5 hours and 30 minutes.
  • The typical flight (GF710) departs Jomo Kenyatta International Airport (NBO) at 07:55 AM and lands in Bahrain at 01:25 PM.

Gulf Air runs up to 4–5 flights a week on this route; exact days vary seasonally, so confirm the current frequency at booking. This is a direct flight — no layover — making it the fastest way from Nairobi to Bahrain, and onward to Gulf Air's wider Middle East, Asia, and Europe network.

Airport Terminals

  • Nairobi : Gulf Air handles all passenger check-ins and international departures out of Terminal 1A at Jomo Kenyatta International Airport.
  • Bahrain : All flights land at Bahrain International Airport (BAH) Main Passenger Terminal (Terminal 1) From this  hub, travellers can connect  to massive flight paths including London, Mumbai, Dubai, Cairo, Abu Dhabi, and Singapore.

Ticket Classes & Baggage Allowance

Gulf Air has no First Class — Falcon Gold is the top cabin. Economy is sold in three fare tiers:

Fare Tier

Cabin Baggage

Checked Baggage

Change/Refund

Economy Lite

1 bag, 6 kg

1 x 23 kg

Largely non-refundable; change fee applies

Economy Smart

1 bag, 6 kg

2 x 23 kg

Refundable with fee; change fee applies

Economy Flex

1 bag, 6 kg

2 x 23 kg

Most flexible economy fare; lower change fee

Falcon Gold

Bag + briefcase, 9 kg

2 x 32 kg

Refundable minus admin fee; lowest change fee

  • Cabin bag dimensions: 45 x 40 x 30 cm (Economy); Falcon Gold adds a briefcase up to 43 x 38 x 30 cm.
  • No single checked bag may exceed 32 kg, regardless of allowance.
  • Falconflyer loyalty tiers (Silver/Gold/Black) add extra checked weight on top of the fare allowance.
  • Refunds on eligible fares carry a standard admin charge; change fees run roughly BHD 10 (Economy) to BHD 20 (Falcon Gold), plus any fare difference.

Destinations Served from Kenya

From Bahrain, Gulf Air connects Kenyan travellers onward to:

  • Middle East: Dubai, Doha, Kuwait City, Muscat, Dammam, Riyadh, Jeddah, Amman
  • Asia & Indian Subcontinent: New Delhi, Mumbai, Bengaluru, Hyderabad, Chennai, Kochi, Manila, Kuala Lumpur, Bangkok, Singapore
  • Europe: Athens, Istanbul, Milan, Rome, Paris, London, Frankfurt

Booking the Nairobi–Bahrain sector on a single through-ticket with your onward destination is generally more reliable than separate tickets, since baggage and connections are protected end to end.

Ticket Modifications & Support

Can I change my Gulf Air ticket in Kenya? Yes, on most fares. Economy Lite is the most restrictive (non-refundable, higher change fee); Economy Smart and Flex allow changes for a fee; Falcon Gold is the most flexible, refundable minus a small admin charge. Exact terms depend on your specific fare and booking reference.

To change a date or modify a booking:

  1. Locate your booking reference (PNR) and fare conditions.
  2. Confirm your fare tier permits changes, and any fee due.
  3. Check seat availability on the new date/flight.
  4. Settle the fare difference or change fee.
  5. Get a reissued e-ticket before travelling.

Customer service: Gulf Air's Kenya market is served through AVIAREPS, its Nairobi-based GSA, for ticketing and reservations — the more direct route for Kenya-specific queries than the Bahrain head office.

For urgent changes, multi-passenger bookings, or connections onward through Bahrain, working with a local flight specialist can resolve things faster than self-service, especially outside standard desk hours. Contact us for ticket changes or booking inquiries.

Frequently Asked Questions

Does Gulf Air fly to Kenya?

Yes — Gulf Air operates direct, non-stop flights between Nairobi and Bahrain, resumed in June 2025.

What terminal does Gulf Air use at JKIA?

Terminal 1B.

Is there a direct flight from Bahrain to Kenya?

Yes, Gulf Air operates direct flights from Bahrain (BAH) to Nairobi (NBO), Kenya

Where is Gulf Air's office in Nairobi?

Gulf Air is represented in Kenya by AVIAREPS, its appointed GSA, rather than a standalone Gulf Air branch office.

How many kg is allowed in Gulf Air?

The airline allows 3-32 kgs depending on ticket class and fare type

Is Gulf Air similar to Emirates?

Generally, Emirates is considered more luxurious. However, Gulf Air is still comfortable and costs less.

Gulf Air in other countries

Addresses and contacts for Gulf Air across East Africa, where we have a page.

View all Gulf Air countries
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