Premier Airline Contacts Nairobi | Offices in Kenya

Learn more about the contact details for premier airlines in Kenya - office, phone number and destinations.

GET QUICK HELP: +254717864668
Premier Airlines in Kenya

Premier Airlines Kenya contacts

Location
Crater Automobile Building ‚ 2nd Floor‚ Mombasa Road
Hours
Monday to Saturday: 8:00 AM – 5:00 PM
Phone
WhatsApp
Email
Note
For quick agent support, call/whatsapp +254743364862

Premier Airlines Nairobi Schedule, Price & Contacts Guide

Introduction

Premier Airlines (operated by Fly Premier Company Ltd) is a Nairobi-based East African regional carrier flying Fokker 50 and Fokker 70 turboprop aircraft. Its network from Jomo Kenyatta International Airport (JKIA) covers Juba (South Sudan), Mogadishu and Hargeisa (Somalia/Somaliland), and Entebbe (Uganda) smaller regional routes that larger international carriers don't serve directly.

Premier operates from JKIA Terminal 1C. It offers a genuine direct call centre and email support channel for reservations, flight status, and general queries, alongside its official booking site.

Schedules, fares, and baggage rules are subject to change — always confirm the current timetable and an active booking with Premier Airlines or an authorised agent.

Flight Schedule & Route Overview from Nairobi

Flight

Route

Departure

Arrival

Frequency

Aircraft

PA103

Nairobi (NBO) → Juba (JUB)

07:00

~08:45 local

Daily

Fokker 50/70

PA104

Juba (JUB) → Nairobi (NBO)

Morning

Midday

Daily

Fokker 50/70

Nairobi–Juba is a direct, non-stop route with a block time of roughly 1h30m–1h45m — faster than routing through Addis Ababa or Entebbe. Exact departure times can shift slightly by day of week, so check the current published timetable close to your travel date.

Ticket Classes & Baggage Allowance

Premier Airlines runs a single Economy cabin — no Business or First Class — on this route.

  • Checked baggage: up to 30 kg allowance; no single piece may exceed 30 kg regardless of fare.
  • Cabin baggage: standard regional-carrier limits apply; confirm exact weight/dimensions at booking, as turboprop aircraft have tighter cabin storage than jets.
  • Excess baggage: charged per kilogram beyond the free allowance, subject to available space on the flight.
  • Dangerous goods, firearms (hunting/sporting use only, pre-approved), and valuables in checked baggage follow standard IATA-aligned restrictions.

Destinations Served from Kenya

From Nairobi, Premier Airlines' own network covers:

  • Juba, South Sudan — daily direct flights
  • Mogadishu, Somalia(Aden Adde International Airport) — several flights a week
  • Hargeisa, Somaliland(Egal International Airport)
  • Entebbe, Uganda(Entebbe International Airport)

These routes serve corridors - humanitarian, NGO, business, and diaspora travel - that major international carriers largely skip, making Premier one of the few reliable direct options between Nairobi and Juba specifically.

Indicative one-way fares on Nairobi–Juba have recently ranged from roughly $270 for advance bookings to $280–$350 for last-minute travel. Fares move with demand and how close to departure you book, so treat this as a planning guide rather than a quote.

Ticket Modifications & Support

Can I change my Premier Airlines ticket? Changes are generally possible but subject to Premier's fare conditions and any applicable fee — confirm against your specific booking reference rather than a general policy, since terms can vary by fare type and route.

To change a date or modify a booking:

  1. Locate your booking reference and fare conditions.
  2. Confirm whether your fare permits changes and any fee due.
  3. Check seat availability on the new date/flight.
  4. Settle any fare difference or change fee.
  5. Get a reissued confirmation before travelling.

Contact and support: Premier Airlines maintains a dedicated call centre and email support line for reservations and flight status checks — useful given the route's smaller scale compared to major carriers. For same-day changes, disruption on a humanitarian or business trip, or multi-passenger group bookings on this corridor, working with a local flight specialist can help navigate seat availability and fare rules faster than self-service, particularly since Premier's schedule has less redundancy than larger airlines if a flight is delayed or full.

Frequently Asked Questions

Flights from Nairobi to Juba today — is there a direct option? Yes — Premier Airlines operates a daily direct Nairobi–Juba service, roughly 1h30m–1h45m in the air.

What's the cheapest way to fly Nairobi to Juba? Booking in advance on Premier Airlines is generally the lowest fare; last-minute one-way tickets cost noticeably more.

Which terminal does Premier Airlines use at JKIA? Terminal 1C.

What are the contact details for Premier Airlines in Nairobi? Premier Airlines runs a dedicated call centre and email support channel for the Nairobi–Juba route and its other regional destinations — available through its official booking channels.

Premier Airlines in other countries

Addresses and contacts for Premier Airlines across East Africa, where we have a page.

View all Premier Airlines countries
CALL NOW: +254717864668